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Frequently Asked Questions

There are some common problems that faced by our customer.
Please don’t hesitate to contact us if you’re facing others problem.

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Product FAQ

  • What is Flipper®?
    Flipper® is a nifty toothbrush cover with a unique patented design. Through a cleverly-esigned mechanism, a Flipper® stores your toothbrush in an enclosed compartment and yet opens / closes automatically and conveniently.
  • Where Can I Buy Flipper®?
    For Malaysian, you can visit our Flipper Official Store on Lazada. Or you can buy it at our retail store.
  • How Does Flipper® Work?
    Just as its name suggests, Flipper® toothbrush / razor cover flips open and close automatically in response to the gentle pull or push of the toothbrush / razor.
  • What’s The Diffrence Between Flipper® & Other Similar Toothbrush Cover?
    Flipper® is the original design invention with international recognition, with patents awarded globally. It has also won acclaimed design awards including the international Reddot Design Award, Singapore Design Award and Malaysia Good Design Award in recognition of its quality and design excellence. Flipper® is the top quality in all aspects: innovation, design, material, hygiene, and safety.
  • How Can I Attach Flipper® to My Bathroom Wall / Mirror?
    Flipper® toothbrush / razor cover comes with suction cup(s). Simply press the Flipper® firmly against a flat, smooth and clean surface (such as mirror, glass or bathroom tile). If you want to move it, simply peel it off the wall and reattach it in a new position.
  • Can Flipper® Attach to All Kind of Tiled Walls?
    We suggest you stick Flipper® toothbrush/razor cover onto flat, smooth, nonporous & clean surface (such as a mirror or smooth glossy tile), they may not work well on textured tile and uneven surface. Not suggested surface:
  • Can My Toothbrush Fit into a Flipper®?
    Most toothbrushes should fit into Flipper® toothbrush cover, as toothbrushes are usually designed with a slim shaft after the bristle (the shaft dimension is generally standard among toothbrushes in the market). Flipper® toothbrush cover is designed to hold up to 150 grams. Most toothbrushes in the market weigh less than 75 grams.
  • How Do I Keep My Toothbrush & Flipper® Clean and Hygienic?
    Give it a nice wash at least once a month. We also suggest washing your toothbrush thoroughly to remove any remaining toothpaste or food particles after each brush. Give it a little flick to dry your toothbrush before placing your toothbrush into the cover. Watch cleaning video:
  • What is A Flipper's Lifespan?
    Our research testing established that Flipper can 'flip' at least 50,000 times - this is equivalent to using Flipper 3 times daily for 45 years.
  • What is The Suction Cup's Lifespan?
    The lifespan depends on the surface and usage condition. On mirrors, suction stays strong up to 3 years.
  • What Should I Do If The Suction Cups Deform & Lose Suction?
    Dip the suction cups in warm water (approximately 60°C or 140°F) for 10 minutes. The suction cups should regain their original shapes.
  • Is Flipper® Safe to Use?
    Absolutely! Flippers are subjected to a thorough and intensive quality control process carried out by reputable leading laboratories in Europe and the US, meeting and exceeding a series of consumer safety, health and environmental standards. Flipper® uses only safe, high-quality materials in its production.
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